Director of Case Management Operations

1 month ago


Denver, Colorado, United States ReqOverflow Full time
Job Summary

ReqOverflow is seeking a seasoned Director of Case Management to lead our team in delivering exceptional patient care and outcomes. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our case management department, ensuring compliance with organizational policies and external regulatory agencies.

Key Responsibilities
  • Direct and evaluate departmental operations, including the case management model, staffing, and use of information technologies.
  • Allocate resources to effectively staff the department and meet productivity and quality goals.
  • Ensure adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.
  • Work with the Facility CFO and Division CM Leader to achieve established goals and expectations.
  • Assess and improve departmental performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.
  • Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.
Requirements
  • Bachelor's degree in Nursing, required.
  • Master's degree in Nursing, Health Administration, or Business Administration, preferred.
  • 3+ years of overall acute care HCM experience.
  • 2+ years of case management leadership experience in an acute care setting.
  • Previous HCA experience highly preferred.
What We Offer

Base salary plus potential bonus incentive. Sign-on bonus: yes. Relocation: case by case basis.



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