Director of Operations
19 hours ago
MB2 Dental Solutions is seeking a highly skilled Director of Operations to lead and inspire our affiliate practices across the vibrant Midwest region.
This role offers a unique opportunity to blend collaborative teamwork with independent leadership, managing diverse responsibilities and tasks.
As a Director of Operations, you will strategically oversee and mentor managers while directly driving multiple dental practices' operational and financial success within your assigned territory.
Your expertise will encompass creating annual budgets, strategic planning, project management, talent calibration, growth and development plans, financial statement analysis, and effective verbal and written communication.
Upholding the highest professional and ethical standards will be integral to your role.
Responsibilities:
- Demonstrate exceptional client service through effective communication.
- Identify team members' strengths and areas for leadership and management growth.
- Coach and guide team members to excel in service excellence.
- Lead recruitment efforts, partnering with HR for successful staffing, reduced turnover, and team development.
- Train operations team for efficient and accurate task execution.
- Ensure quality through audits and additional training.
- Set and monitor clear business and development goals.
- Collaborate with owners and MB2 leadership on strategic, operational decisions.
- Analyze key metrics, implement corrective actions, and create long-term growth plans.
- Partner with MB2 departments for sustainable programs.
- Strategically address areas for improvement, tailoring messages for effective communication.
- Maintain project organization and updates through charters and meetings.
- Understand performance drivers and benchmarks.
- Course correct for sustained success.
- Assess practice needs, plan improvements, and ensure team compliance with training and reviews.
- Offer constructive feedback for continuous enhancement.
Qualifications:
- 3+ years of dental management experience or a bachelor's degree in a related field.
- Preferred experience in dental office management.
- Strong attention to detail and exceptional organizational abilities.
- Proficiency in delegation and remote management.
- Excellent communication skills, capable of effective communication across all organizational levels.
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