Account Specialist

4 days ago

Grand Forks, North Dakota, United States Blue Cross Blue Shield of North Dakota Full time
About the Role

We are seeking a highly motivated and customer-focused Account Specialist to join our team at Blue Cross Blue Shield of North Dakota. As an Account Specialist, you will play a critical role in supporting the sales and account management activities for all product lines, including health insurance, Medicare products, supplemental insurance, dental, vision, travel, and ancillary products.

Key Responsibilities
  • Assist walk-ins and answer inbound calls to provide exceptional customer service and support.
  • Sell individual products to customers, including health insurance, Medicare products, supplemental insurance, dental, vision, travel, and ancillary products.
  • Research and resolve benefits, billing, and claims issues to ensure customer satisfaction.
  • Educate and provide product information and application assistance to individual members.
  • Proactively recommend products needed by the member to increase customer satisfaction.
  • Complete, review, and process client and individual paperwork, following up for additional information as needed.
  • Provide assistance, service, and education to members, clients, and/or brokers, ensuring accuracy and timeliness in responding to inquiries.
  • Support sales and account management activities, including processing new to Blue clients and renewals for assigned accounts.
  • Educate and provide product information and application assistance for members, clients, and/or brokers.
  • Assist with distribution of materials to clients.
  • Proactively inform internal team members regarding changes to client information.
  • Calculate renewal rates and formulate a proposal for new to Blue clients and renewals.
Requirements
  • A High School Diploma / GED and at least 1 year of experience in a customer-focused role.
  • Insurance Producer License or willingness to obtain this within 3 months of hire and maintain continuing education requirements annually.
  • Shows interest in understanding the needs and expectations of others.
  • Pays close attention to the details of work.
  • Clearly communicates when delivering information to others.
  • Has the ability to prioritize in a changing environment and is organized.
  • Uses effective approaches for choosing a course of action when collaborating with others.
Benefits and Perks
  • Wellness incentives, including well-being lifestyle spending accounts, employee assistance program, and employee discounts.
  • Encouraged paid time off, including paid holidays and flexible holidays to use as desired.
  • 16 hours of paid volunteer time with a $200 donation to a charity of choice upon completion of all volunteer hours.
  • Employee recognition, community initiative events, and yearly company outings.
  • Workplace flexibility offering different options for working arrangements and the freedom to make time for important commitments.
  • Our core benefits include health, dental, vision, and life insurance, short-term and long-term disability, and paid parental leave.
Equal Opportunity Employer

Blue Cross Blue Shield of North Dakota is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities, as well as Sexual Orientation or Gender Identity.

  • Account Specialist

    1 week ago

    Grand Forks, North Dakota, United States Blue Cross Blue Shield North Dakota Full time

    About the RoleWe are seeking a highly motivated and customer-focused Account Specialist to join our team at Blue Cross Blue Shield North Dakota. As an Account Specialist, you will play a critical role in supporting the sales and account management activities for all product lines.Key ResponsibilitiesAssist walk-ins and answer inbound calls to provide...

  • Account Specialist

    1 week ago

    Grand Forks, North Dakota, United States Blue Cross Blue Shield of North Dakota Full time

    About the RoleWe are seeking a highly motivated and customer-focused Account Specialist to join our team at Blue Cross Blue Shield of North Dakota. As an Account Specialist, you will play a critical role in supporting the sales and account management activities for all product lines.Key ResponsibilitiesAssist walk-ins and answer inbound calls to provide...

  • Account Specialist

    2 weeks ago

    Grand Forks, North Dakota, United States Blue Cross Blue Shield North Dakota Full time

    About the RoleWe are seeking a highly motivated and customer-focused Account Specialist to join our team at Blue Cross Blue Shield North Dakota. As an Account Specialist, you will play a critical role in supporting the sales and account management activities for all product lines.Key ResponsibilitiesAssist walk-ins and answer inbound calls to provide...

  • Accounting Operations Specialist

    1 week ago

    Grand Forks, North Dakota, United States Alerus Full time

    Job SummaryAlerus Financial is seeking a highly skilled Accounting Operations Specialist to support the internal accounting operations of the company. This role requires strong analytical and problem-solving skills, as well as the ability to implement changes and improve processes.Key ResponsibilitiesProcess Support: Provide support for accounting processes,...

  • Account Specialist

    1 week ago

    Grand Forks, North Dakota, United States Blue Cross Blue Shield of North Dakota Full time

    About UsAt Blue Cross Blue Shield of North Dakota, we're dedicated to providing personalized service and unmatched access to care for hundreds of thousands of North Dakotans. Our mission is to challenge the cost and complexity of healthcare in the state, and we're looking for caring, innovative individuals to help us achieve this goal.Work EnvironmentThis...

  • Account Specialist

    7 days ago

    Grand Forks, North Dakota, United States Blue Cross Blue Shield of North Dakota Full time

    About UsAt Blue Cross Blue Shield of North Dakota, we're dedicated to providing personalized service and unmatched access to care for hundreds of thousands of North Dakotans. Our mission is to challenge the cost and complexity of healthcare in the state, and we're looking for caring, innovative individuals to help us achieve this goal.Work EnvironmentThis...

  • Tutor - Accounting Specialist

    2 weeks ago

    Grand Forks, North Dakota, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly motivated and experienced accounting tutor to join our team at InsideHigherEd. As a tutor, you will play a critical role in helping students succeed in their accounting courses by providing one-on-one support and guidance.Key ResponsibilitiesAssist students in understanding accounting concepts and principlesHelp students...

  • Accounting Operations Specialist

    4 days ago

    Grand Forks, North Dakota, United States Alerus Full time

    Job SummaryThis role is responsible for supporting the internal accounting operations of Alerus Financial. The ideal candidate will have a strong understanding of accounting applications and processes, as well as excellent analytical and problem-solving skills.Key ResponsibilitiesProcess Support: 50%Follow established procedures and maintain accurate...

  • Staff Accountant II

    2 weeks ago

    Grand Forks, North Dakota, United States Sovos Full time

    About the Role:We are seeking a highly skilled Staff Accountant II to join our finance team at Sovos. As a Staff Accountant II, you will play a crucial role in the preparation of financial reports, including general ledger accounting, journal entries, and account reconciliations.Key Responsibilities:Generate customer invoices and monitor accounts receivable...

  • WANDER Operations Specialist

    4 weeks ago

    Grand Forks, North Dakota, United States BeMobile Full time

    Position: WANDER Operations SpecialistThe WANDER Operations Specialist role at BeMobile presents an engaging opportunity for individuals who thrive in a fast-paced environment and enjoy travel.In this position, you will provide essential support to various BeMobile locations across multiple states, concentrating on Alternate and New Distribution as well as...

  • Traveling CT Imaging Specialist

    3 weeks ago

    Grand Forks, North Dakota, United States ADN Healthcare Full time

    Position Overview:ADN Healthcare is currently seeking a traveling CT Imaging Specialist for an exciting opportunity.Role Details:Specialty:CT Imaging SpecialistField:Allied Health ProfessionalContract Duration:13 weeksWeekly Hours:36 hours per weekShift Schedule:16-hour night shiftsEmployment Type:Traveling positionCompensation:ADN Healthcare Job ID #. Pay...

  • CT Imaging Specialist on the Move

    4 weeks ago

    Grand Forks, North Dakota, United States Prime Time Healthcare Full time

    Prime Time Healthcare is actively seeking a skilled CT Imaging Specialist for a travel assignment. This role is perfect for professionals looking to enhance their career while exploring new locations.Position OverviewSpecialty: CT ImagingDiscipline: Allied Health ProfessionalEmployment Type: TravelWeekly Hours: 40 hoursShift: 16-hour shifts, evenings, and...

  • Bakery Product Specialist

    7 days ago

    Grand Forks, North Dakota, United States Bimbo Bakeries USA Full time

    Job Opportunity at Bimbo Bakeries USAWe are seeking a skilled Bakery Product Specialist to join our team in the Grand Forks area.About the Role:Merchandise fresh bakery products in local accounts/grocery stores to ensure adequate product availability on the shelf and on displays.Keep bread aisle and display locations stocked appropriately in stores.Maintain...

  • Traveling Cath Lab Specialist

    4 weeks ago

    Grand Forks, North Dakota, United States CrossMed Healthcare Full time

    Position Overview:CrossMed Healthcare is in search of a skilled Cath Lab Technician for a rewarding travel opportunity. This role involves providing essential support in various healthcare settings, ensuring high-quality patient care and efficient operations.Why Choose CrossMed?At CrossMed, we pride ourselves on being a woman-owned organization dedicated to...

  • Center of Plate Specialist

    2 weeks ago

    Grand Forks, North Dakota, United States US Foods Full time

    Job SummaryWe are seeking a highly skilled Center of Plate Specialist to join our team at US Foods. As a key member of our sales team, you will be responsible for driving growth and penetration in assigned categories through consultative sales activities with targeted customers.Key ResponsibilitiesDevelop and execute sales strategies to drive category growth...

  • Traveling Cardiovascular Technology Specialist

    4 weeks ago

    Grand Forks, North Dakota, United States ADN Healthcare Full time

    Position OverviewADN Healthcare is currently in search of a traveling Cardiovascular Technology Specialist to join our team.Key ResponsibilitiesSpecialty: Cardiovascular TechnologyField: Allied Health ProfessionalContract Duration: 13 weeksWeekly Hours: 36 hoursShift Length: 12 hoursEmployment Type: Travel PositionThe compensation package is structured...

  • Community Outreach Specialist for Families

    3 weeks ago

    Grand Forks, North Dakota, United States Florida Sheriffs Youth Ranches Full time

    Job OverviewAre you passionate about making a positive impact in the lives of children and families? Join our mission at Florida Sheriffs Youth Ranches, where we strive to empower disadvantaged youth to build a brighter future.POSITION SUMMARYThe Family Engagement Specialist I plays a crucial role in providing residential assessment and educational support...

  • Traveling CT Imaging Specialist

    3 weeks ago

    Grand Forks, North Dakota, United States Prime Time Healthcare Full time

    Position Overview:Prime Time Healthcare is actively seeking a traveling CT Imaging Specialist to fulfill a temporary role in a dynamic healthcare environment.Job Details:Specialty: CT ImagingDiscipline: Allied Health ProfessionalEmployment Type: TravelEstimated Compensation: $4-46/hr, with potential non-taxable travel benefits if eligibleWork Schedule:The...

  • Traveling Diagnostic Imaging Specialist

    2 weeks ago

    Grand Forks, North Dakota, United States Host Healthcare Full time

    Job SummaryHost Healthcare is seeking a skilled Diagnostic Imaging Specialist to join our team for a travel assignment in a dynamic healthcare setting.Key ResponsibilitiesPerform high-quality ultrasound examinations to diagnose and treat various medical conditionsOperate and maintain ultrasound equipment, ensuring optimal performance and safetyCollaborate...

  • Customer Relationship Specialist

    4 weeks ago

    Grand Forks, North Dakota, United States Frandsen Bank Full time

    The Customer Relationship Specialist is responsible for delivering a superior level of professional communication, meticulous attention to detail, and technical expertise to ensure outstanding client service. This role involves proactively recognizing opportunities to enhance customer connections through engaging and meaningful dialogues. A crucial aspect of...