Customer Service Representative for CDC Program

1 month ago


Atlanta, Georgia, United States MAXIMUS Full time

Job Summary

Maximus is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. You will be the first point of contact for our clients and will be responsible for resolving their issues in a timely and professional manner.

Key Responsibilities

  • Provide customer service to clients via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Work collaboratively with other team members to achieve goals and objectives
  • Stay up-to-date with company policies and procedures

Requirements

  • High school diploma or equivalent required
  • At least 6 months of customer service experience
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer

  • Competitive hourly rate
  • Opportunities for career advancement
  • Collaborative and dynamic work environment

About Maximus

Maximus is a leading provider of government services and solutions. We are committed to delivering exceptional customer service and supporting our clients in achieving their goals.



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