Customer Service Representative

4 weeks ago


Atlanta, Georgia, United States VPNE Parking Solutions Full time

Job Overview

As a Cashier at VPNE Parking Solutions, you will play a critical role in providing exceptional guest experiences while ensuring that all transactions meet company practices for revenue control. This position requires a strong focus on customer service, with a priority on making every transaction a positive experience for our guests.

Responsibilities

  • Provide customer service and prioritize guest experiences in every transaction
  • Process transactions: cash, credit cards, checks, and validation transactions based upon location parking rates and requirements
  • Utilize a radio to call the garage if a transaction must be processed manually
  • Document all transactions following company policy via shift report
  • Be accountable for all cash received and tendered, and disposition of such payment according to the money drop procedure
  • Maintain cleanliness of the cash register area daily

Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English, both verbally and written

Education Requirements: High School Diploma/GED

Requirements:

  • Ability to read, write, and verbally communicate in English
  • Ability to sit for long periods and walk short distances
  • Possess manual dexterity to operate essential office equipment, including computers and cash registers
  • Possess mental ability to process cash and manual transactions
  • Ability to lift a minimum of 50 pounds
  • Must be at least 18 years of age
  • Smile during every customer interaction
  • Maintain uniform standards while on duty
  • Ability to pass a criminal background check
  • Ability to create relationships with customers
  • Organized, proficient with computers, and strong number skills

Benefits:

  • Paid weekly
  • Medical, Dental, Vision
  • 401K with up to a 5% match
  • Discount programs
  • Short-term disability
  • Accident insurance
  • Life insurance

About VPNE Parking Solutions

VPNE Parking Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are a parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand. If you're a dedicated professional who thrives in a fun, fast-paced, team-oriented environment, VPNE Parking Solutions may be the perfect fit for you. Apply today to jump-start your future.

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