Customer Experience Specialist

3 days ago


Miami, Florida, United States Macondo Coffee Roasters Full time
Job Summary

We are seeking a skilled Customer Experience Specialist to join our team at Macondo Coffee Roasters. As a Barista, you will be responsible for delivering exceptional customer experiences and crafting high-quality specialty beverages.

About the Role:

  • Job Type: Full-time
  • Salary: $42,000 - $52,000 per year
  • Location: Our coffee shop in Kendall

Key Responsibilities:

Delivering Exceptional Customer Experiences
  1. Provide friendly, efficient, and professional service, prioritizing the customer experience.
  2. Address inquiries, make recommendations, and accommodate special requests.
  3. Foster a warm and welcoming environment that reflects the essence of our coffee shop.
Crafting High-Quality Beverages
  1. Craft specialty coffee beverages following our recipes and quality standards.
  2. Operate various brewing methods such as espresso, pour-over, Aeropress, Chemex, and more.
  3. Maintain consistent quality standards for every cup.


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