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Patient Services Coordinator

2 months ago

Lexington, Kentucky, United States University Of Kentucky Full time
Job Summary

The Patient Services Coordinator will serve as the primary point of contact for patients, visitors, and vendors accessing services at the College of Dentistry. This role requires excellent communication and interpersonal skills to provide a welcoming experience for all individuals.

Key Responsibilities
  • Register patients and obtain necessary demographic information
  • Verify insurance coverage and process co-pays
  • Answer basic insurance coverage questions and provide accurate information
  • Process and maintain registration information in the electronic health record
  • Screen and direct incoming calls
  • Process referrals and provide excellent customer service
Requirements

This position requires a customer service focus, teamwork, effective written and verbal communication, empathy, judgment, problem-solving, organizational knowledge, attention to detail, accuracy, and computer literacy. Candidates with medical and/or dental office experience are preferred.

University of Kentucky Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn, and live. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.