Operations Manager
7 days ago
Job Summary:
As an Operations Manager at Hard Rock, you will be responsible for leading a team of hourly staff members to develop them into brand ambassadors. This role requires strong leadership and coaching skills to mentor and guide team members to achieve successful performance.
Key Responsibilities:
- Manage labor schedules in line with the cafe's budget and forecast models to ensure efficient operations.
- Demonstrate financial comprehension of the cafe's budget and P&L to make informed decisions.
- Clearly define goals and expectations for team members using performance review tools and hold them accountable for successful performance.
- Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors.
Requirements:
- Strong leadership and coaching skills to mentor and guide team members.
- Ability to manage labor schedules and financials to ensure efficient operations.
- Excellent communication and interpersonal skills to work effectively with team members.
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