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Event Operations Manager

2 months ago

Pebble Beach, California, United States Pebble Beach Resorts Full time

Company Overview:

Pebble Beach Resorts has been a premier destination for over a century, attracting a diverse clientele including families, celebrities, and sports enthusiasts. Nestled in the breathtaking Monterey Peninsula of California, Pebble Beach Company manages iconic properties such as The Lodge at Pebble Beach and The Inn at Spanish Bay, alongside five distinguished golf courses.

This esteemed company is also known for hosting high-profile events like the Pebble Beach Concours d'Elegance and the AT&T Pebble Beach Pro-Am, making it a hub for exceptional experiences.

Position Summary:

The Event Operations Manager plays a crucial role in ensuring the flawless execution of banquets and events. This position involves overseeing the setup, design, and presentation of each event, guaranteeing a well-coordinated and memorable experience for guests. The Manager will lead a team of staff members, including servers, bartenders, and supervisors, to deliver outstanding service.

Key Responsibilities:

  • Implement and uphold company policies, objectives, and standards.
  • Recruit, train, and evaluate team members to maintain high performance.
  • Manage administrative tasks, including budgeting and financial assessments.
  • Participate in various meetings related to catering, staff, and event planning.
  • Schedule staff and authorize overtime based on event requirements.
  • Supervise the team, ensuring effective coordination among all roles.
  • Inspect banquet rooms to confirm proper arrangements and setups.
  • Assign server duties and coordinate with team leaders.
  • Manage setup logistics with the setup supervisor.
  • Oversee linen inventory and floral arrangements for events.
  • Facilitate guest check presentations.
  • Conduct briefings for staff and external service providers prior to events.
  • Ensure adequate staffing for upcoming events.
  • Collaborate with meeting planners to accommodate changes.
  • Communicate with various departments to ensure seamless event execution.
  • Maintain cleanliness and organization within banquet facilities.
  • Coordinate special events, including staffing and logistics.
  • Embody and promote the company culture and values.
  • Adhere to safety and health regulations set by the company.
  • Perform additional duties as assigned by the Director of Food & Beverage.

Required Qualifications:

  • Minimum of 2 years in a supervisory role.
  • 5-7 years of experience in banquet operations.
  • Valid California driver's license with a clean driving record.
  • Strong leadership, organizational, and communication skills.
  • Familiarity with buffet setup and design.
  • Exceptional customer service abilities.

Preferred Qualifications:

  • College degree or equivalent professional experience.

Benefits of Working at Pebble Beach Company:

  • Competitive Compensation: Salary range of $85,000 - $120,000 annually, plus bonuses.
  • Comprehensive Health Benefits: Full-time employees receive extensive medical, dental, vision, and life insurance options.
  • Retirement Savings: Participation in a 401(K) plan with company matching contributions.
  • Employee Discounts: Enjoy discounts at Pebble Beach restaurants, retail outlets, and spa services.
  • Golf Privileges: Access to world-renowned golf courses and employee tournaments.
  • Career Development: Opportunities for professional growth and advancement within the company.
  • Complimentary Meals: Enjoy meals during shifts in the Employee Dining Room.

Pebble Beach Company is an equal opportunity employer and maintains a drug-free workplace.