Workday Business Analyst

18 hours ago


Tampa, Florida, United States 00002 Citibank, N.A. Full time
Job Summary

The IT Business Senior Analyst is an intermediate-level position responsible for facilitating collaboration between business stakeholders and technologists to ensure seamless communication and effective project execution. This role contributes to the continuous exploration and analysis of business performance metrics to drive informed decision-making.

Key Responsibilities
  • Analyze and document complex business requirements and processes to ensure accurate configuration and implementation.
  • Lead the design and review of existing or new functionality/configuration with technical and functional resources at all levels.
  • Develop and manage project plans, identifying resource needs and communicating project status to leadership.
  • Manage multiple, parallel projects/tasks using exceptional organizational and time management techniques to ensure timely completion.
  • Provide guidance and thought leadership on how skillset and capability can help resolve client needs and actively participate in all phases of the Workday life cycle.
  • Establish and maintain client relationships, communicating client feedback to leadership as appropriate.
  • Suggest improvements and proactively address issues, answering all inquiries by established deadlines.
  • Demonstrate knowledge relating to Workday functional area and participate in training and development initiatives to stay current with industry trends and best practices.
  • Contribute to knowledge management capital through activities such as sharing documented lessons learned, Q&A, documented deliverables, and posting best practices and knowledge sharing information to the internal info sharing site.
  • Understand quality standards for own work and monitor and manage work of team members, providing feedback as appropriate.
  • Complete assigned tasks in prescribed timelines consistent with deliverables and seek support and direction as needed.
Requirements
  • 3+ years of relevant experience
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
  • Proven interpersonal, data analysis, diplomatic, management, and prioritization skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to manage multiple activities and build/develop working relationships
  • Proven self-motivation to take initiative and master new tasks quickly
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Education
  • Bachelor's degree/University degree or equivalent experience


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