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Administrative Support Specialist
2 months ago
About the Role
HCLTech is seeking an experienced Executive Assistant to support our C-Level executives. As a key member of our organization, you will be responsible for providing exceptional administrative support, ensuring seamless operations, and maintaining the highest level of confidentiality.
Key Responsibilities:
- Manage Sensitive Matters: Utilize discretion and confidentiality to manage sensitive matters, ensuring the integrity of our global operations.
- Calendar Management: Coordinate daily calendars, meetings, and events, ensuring timely and efficient execution.
- Travel Arrangements: Arrange travel and accommodations for executives, prepare expense reports, and maintain accurate records.
- Communication: Screen incoming calls, take and deliver accurate messages, and respond to requests with professionalism and discretion.
- Relationship Building: Develop and maintain effective relationships with executives, colleagues, and external partners.
- Time Management: Utilize exceptional communication and time management skills to meet deadlines and prioritize tasks.
- Executive Contacts: Manage executive contacts, ensuring accurate and up-to-date information.
- Customer Service: Provide exceptional customer service, welcoming guests and responding to inquiries with professionalism.
- Discretion and Confidentiality: Exercise discretion, confidentiality, and good judgment when handling sensitive matters.
- Company Representation: Represent the company and executives in a positive light, demonstrating sound judgment and follow-through skills.
- Ad Hoc Projects: Complete ad hoc projects as assigned, demonstrating flexibility and adaptability.
- Calendar Organization: Organize complex calendars and schedules, resolving any scheduling issues with ease.
Requirements:
- Education: Bachelor's degree required.
- Experience: 10+ years of related experience in an executive assistant role supporting C-Level executives.
- Technical Skills: Advanced proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
- Soft Skills: Excellent communication and interpersonal skills.
- Flexibility: Ability to work flexible hours as dictated by business needs.
Preferred Attributes:
- Industry Experience: Previous experience in the IT industry.
- Technical Knowledge: Familiarity with IT-related terminology and concepts.
- Business Acumen: Strong business sense and ability to decipher priorities.
- Commitment to Excellence: Commitment to excellence and performing duties at the highest level.
- Communication Skills: Excellent communicator with the ability to interact with people of all levels.
- Confidentiality: Ability to work with sensitive information and maintain confidentiality.
- Teamwork: Team-oriented experience and approach.
- Service Focus: Service focus and dedication to meeting expectations.
- Critical Thinking: Ability to think critically and outside the box.