Server | Part-Time | XL Center

4 days ago


Hartford, Connecticut, United States AEG Full time
About the Role

We are seeking a highly motivated and customer-focused Server to join our team at the XL Center, a premier entertainment venue in the heart of the city. As a Server, you will be responsible for providing exceptional hospitality to our guests, ensuring a memorable experience for every patron.

Key Responsibilities
  • Menu Knowledge: Maintain a thorough understanding of our menu offerings, including special items and promotions.
  • Customer Service: Provide quick, attentive, and friendly service to banquet guests, communicating clearly and effectively with all customers.
  • Food Service: Ensure that food items are served at the proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
  • Table Maintenance: Pre-bus and full-bus tables as necessary during peak periods, maintaining a clean and organized environment.
  • Teamwork: Work collaboratively with wait staff, bus persons, bartenders, supervisors, and kitchen staff to ensure seamless communication and coordination.
  • Knowledge and Communication: Build and maintain knowledge of bar and food offerings to accurately answer patron questions and provide exceptional service.
  • Availability: Be available to work nights and weekends, as scheduled.
Requirements
  • Experience: Previous experience working in a fast-paced, high-volume environment is preferred.
  • Education: High School Diploma, G.E.D., or related food service job experience is required.
  • Certifications: Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
  • Skills: Ability to work in a team-oriented, fast-paced, event-driven environment, communicate effectively with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner.


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