Office Assistant

2 weeks ago


Charlton, Massachusetts, United States McDonald's Full time
Job Summary:

McDonald's is seeking a highly motivated and organized Office Assistant to join our team. As an Office Assistant, you will be responsible for providing administrative support to our restaurant team, ensuring the smooth operation of our office, and providing exceptional customer service to our guests.

Responsibilities:

  • Answer and screen phone calls, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Manage and maintain accurate records, files, and databases, ensuring confidentiality and security of sensitive information.
  • Provide administrative support to the restaurant team, including preparing reports, processing paperwork, and performing other tasks as assigned.
  • Assist with scheduling, timekeeping, and other HR-related tasks, ensuring compliance with company policies and procedures.
  • Develop and maintain positive relationships with customers, colleagues, and vendors, promoting a culture of respect, empathy, and inclusivity.

Requirements:

  • High School Diploma or Equivalent (Required)
  • Bilingual English & Spanish or Portuguese (Preferred)

Working Conditions:

  • Work in a fast-paced office environment, with frequent interruptions and deadlines.
  • May be required to work flexible hours, including evenings, weekends, and holidays.

Benefits:

  • Competitive hourly rate ($17-$19 per hour based on experience)
  • Flexible schedule
  • Accrued sick time
  • 401k

Education:

  • High School Diploma or Equivalent (Required)

Experience:

  • Administrative experience (Preferred)

Work Location:

  • One location, nonremote. Office in Spencer, MA 01562

Requsition ID:
PDX MC EADF6AE3-195B-428D-B7DF-08BDABE8D820_83143

McDonald's Corporation and McDonald's USA, LLC (the Company) are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.


McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities.

Our values of quality, service, and cleanliness continue to guide us.

We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day.

We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online.

If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations.

For corporate roles, please proceed to the online application, or if you already applied, contact There may be a short delay in response time while we continue to monitor the impacts of COVID-19.

We sincerely thank you for your continued trust in the Golden Arches.

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