Front Desk Hospitality Specialist

3 weeks ago


Hyattsville, Maryland, United States Courtyard by Marriott Full time

Key Responsibilities:
Courtyard by Marriott Corporate Drive seeks a skilled Guest Service Expert to provide exceptional customer service and ensure a smooth guest experience. Key responsibilities include:

  • Greeting and welcoming guests with a warm smile and providing personalized service.
  • Assisting guests with check-in and check-out procedures, ensuring accuracy and efficiency.
  • Handling guest inquiries and resolving any issues or complaints promptly and professionally.
  • Maintaining a clean and organized lobby area, including restocking supplies and monitoring guest traffic.
  • Collaborating with other team members to ensure smooth operations and guest satisfaction.

About the Role:
This is an exciting opportunity to join the Courtyard by Marriott team and contribute to delivering exceptional guest experiences. If you are a customer-focused individual with excellent communication skills, we encourage you to apply.



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