Food and Beverage Operations Manager

4 weeks ago


Miami, Florida, United States Marriott Full time
Job Summary

As a Food and Beverage Operations Manager at Marriott, you will be responsible for overseeing the daily operations of our food and beverage department. This includes supervising staff, managing inventory, and ensuring that our guests receive exceptional service.

Key Responsibilities
  • Supervise daily Food and Beverage (F&B) shift operation and monitor compliance with all F&B policies, standards, and procedures.
  • Manage day-to-day operations, verifying that the quality, standards, and meeting the expectations of the customers on a daily basis.
  • Maintain the operating budget, and verify that standards and legal obligations are followed.
  • Develop specific goals and plans to prioritize, organize, and accomplish work.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • Understand employee positions well enough to perform duties in employees' absence.
  • Develop and implement effective training programs to ensure staff are equipped to provide exceptional service.
  • Monitor and maintain the productivity level of employees.
  • Verify that all team members/supervisors understand the brand-specific philosophy.
  • Assist supervisors in understanding team members' ever-changing needs and expectations, and how to exceed them.
  • Communicate areas that need attention to staff and follows up to verify understanding.
  • Coordinate cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
  • Establish and maintain open, collaborative relationships with employees.
  • Create and nurture a property environment that emphasizes motivation, empowerment, teamwork, and passion for providing service.
  • Follow property-specific second effort and recovery plan.
  • Stay readily available/approachable for all team members.
  • Demonstrate knowledge of the brand-specific service culture.
Requirements
  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
  • OR
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
Benefits

Marriott offers a competitive salary range of $55,000 to $73,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional service and have a strong background in food and beverage operations, we encourage you to apply for this exciting opportunity.



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