Orthopedic Equipment Specialist

3 days ago


Providence, Rhode Island, United States University Orthopedics Full time
Job Title:

Orthopedic Technician / Durable Medical Equipment Fitter (DME)

Reports To:

DME and Ortho Tech Manager

Job Summary:

The Durable Medical Equipment Fitter is responsible for ensuring the proper fitting and maintenance of durable medical equipment for patients at University Orthopedics. This role requires strong communication and problem-solving skills, as well as the ability to work effectively with patients, staff, and physicians.

Key Responsibilities:
  1. Provide direct patient care by fitting and instructing DME products to patients pre-operatively, post-operatively, or during a scheduled office visit.
  2. Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion.
  3. Assist staff and physicians in problem solving in regard to type of brace and fitting that best suit the patient and their situation.
  4. Reports any abnormalities in the forms to the DME Coordinator
  5. Responsible for recording the details in the patient's medical record as well as completing all of the necessary documentation in order for the billing department to submit the DME claim to the patient's insurance carrier.
  6. Interfaces with billing department on issues relating to DME bills, resolves identified problems in a timely manner.
  7. Adheres to all Federal and State regulations, agency policies and protocols relating to the DME functions.
Requirements:
  1. Must be eligible for RI licensure as a PTA, OTA, ATC or have 1 year of orthopedic medical experience and/or DME experience.
  2. Knowledge of word processing, spreadsheets, and databases
  3. The ability to work quickly and accurately, and pay attention to detail
  4. Establish and maintain effective working relationships with patients, employees, and the providers.
  5. Knowledge of Medical terminology, Insurance Claims, and Insurance Benefits.
  6. Knowledge of medical billing/collection practices
  7. Excellent skills in verbal and written communication and patient care
  8. Judgment, decision making, and time management skills
  9. Ability to organize multiple projects and assignments at once


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