Credit Collections Representative

1 month ago


Minneapolis, Minnesota, United States Hennepin County, MN Full time
Job Summary

We are seeking a skilled Credit Collections Representative to join our team at Hennepin County, MN. As a key member of our Public Health Finance division, you will play a critical role in securing payment for healthcare services provided to our patients.

Key Responsibilities
  • Interview patients and clients to gather information and determine financial responsibility
  • Work with patients to establish payment arrangements and resolve billing issues
  • Review patient accounts to verify financial resources and initiate actions to establish payor funding sources
  • Maintain accurate patient records and communicate with payors to resolve issues
Requirements
  • Two years or more of clerical experience involving financial counseling, registration, cash applications, or the obtaining and evaluating of financial or medical billing information
  • Ability to interpret and apply procedures and regulations to individual fact situations
  • Effective customer service and written and verbal communication skills
About Hennepin County

Hennepin County is the largest county government organization in Minnesota, and our employees work every day to improve the health, safety, and quality of life for our residents and communities. We offer a competitive benefits package and a positive workplace culture that values diversity and inclusion.



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