Fitness Center Representative
2 weeks ago
Come change lives through fitness
Job Summary:
The Front Desk Associate will play a vital role in ensuring the smooth and efficient operational procedures within the Front Desk department, enabling the club to provide exceptional customer service. This individual will demonstrate a strong understanding of company-wide policies and initiatives, upholding the integrity of the Crunch brand.
Key Responsibilities:
- Drive membership sales and growth
- Provide a warm and welcoming experience for members and guests
- Process member check-ins and facilitate communication through club software
- Answer phone calls in a courteous and professional manner
- Communicate special events and promotions to members and guests
- Maintain a clean and organized work area
- Assist with member requests and forward to management as needed
- Sell retail products and schedule member services
- Process payments for member services
- Stay up-to-date on club facilities, services, and schedules
- Participate in employee training and development
About Crunch Fitness:
Crunch Fitness is a dynamic and inclusive fitness community that believes in making exercise fun and accessible to all. Our gyms are equipped with state-of-the-art equipment, group fitness classes, and a supportive environment that fosters personal growth and well-being. As a Front Desk Associate, you will be part of a team that is passionate about helping others achieve their fitness goals and living a healthy lifestyle.
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