Fitness Center Representative

2 weeks ago


Woodbridge, New Jersey, United States Crunch Fitness Full time
Front Desk Associate

Come change lives through fitness

Job Summary:

The Front Desk Associate will play a vital role in ensuring the smooth and efficient operational procedures within the Front Desk department, enabling the club to provide exceptional customer service. This individual will demonstrate a strong understanding of company-wide policies and initiatives, upholding the integrity of the Crunch brand.

Key Responsibilities:

  • Drive membership sales and growth
  • Provide a warm and welcoming experience for members and guests
  • Process member check-ins and facilitate communication through club software
  • Answer phone calls in a courteous and professional manner
  • Communicate special events and promotions to members and guests
  • Maintain a clean and organized work area
  • Assist with member requests and forward to management as needed
  • Sell retail products and schedule member services
  • Process payments for member services
  • Stay up-to-date on club facilities, services, and schedules
  • Participate in employee training and development

About Crunch Fitness:

Crunch Fitness is a dynamic and inclusive fitness community that believes in making exercise fun and accessible to all. Our gyms are equipped with state-of-the-art equipment, group fitness classes, and a supportive environment that fosters personal growth and well-being. As a Front Desk Associate, you will be part of a team that is passionate about helping others achieve their fitness goals and living a healthy lifestyle.


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