Patient Service Representative
4 days ago
Cleveland Clinic is seeking a Patient Service Specialist to join our team at the Independence Family Health Center. As a Patient Service Specialist, you will play a critical role in delivering exceptional patient experiences and ensuring the smooth operation of our healthcare facility.
Key Responsibilities:- Provide proactive and patient-centered support to patients and visitors, ensuring a welcoming and professional environment.
- Investigate and resolve patient issues using the HEART model, demonstrating a commitment to patient satisfaction and loyalty.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities, and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information, adhering to strict data protection protocols.
- Recruit, enroll, and educate patients on MyChart and Appointment Pass, promoting digital engagement and self-service.
- High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing, or customer service.
- Associate's degree and one year of experience or a bachelor's degree.
- Knowledge of medical terminology is preferred.
Cleveland Clinic is a world-renowned healthcare organization that values its caregivers and offers a range of benefits, including competitive compensation, comprehensive health insurance, and opportunities for professional growth and development. If you are passionate about delivering exceptional patient experiences and are committed to excellence, we encourage you to apply for this exciting opportunity.
-
Patient Service Representative
3 days ago
Independence, Ohio, United States Cleveland Clinic Full timePatient Service Specialist Opportunity at Cleveland ClinicCleveland Clinic is seeking a highly skilled Patient Service Specialist to join our team at the Independence Family Health Center. As a Patient Service Specialist, you will play a critical role in delivering exceptional patient experiences and ensuring the smooth operation of our healthcare...
-
Customer Service Representative
4 weeks ago
Independence, Ohio, United States AAA - The Automobile Club Full timeAAA - The Automobile Club is seeking a skilled Call Center Representative to join our team. As a key member of our 24/7 operation, you will be the first point of contact for our valued members facing distress on the roads. Your role will involve providing exceptional customer service, resolving issues efficiently, and ensuring a positive experience for our...
-
Customer Service Representative
3 days ago
Independence, Ohio, United States AAA - The Automobile Club Full timeJob Summary As a AAA Roadside Assistance Call Center Representative, you will be the first point of contact for our valued members facing distress on the roads. Your role will be to provide timely and effective assistance, ensuring the safety and well-being of our members. Key Responsibilities Respond to emergency calls and provide roadside assistance to...
-
Financial Services Representative
3 days ago
Independence, Ohio, United States Western & Southern Life Full timeJob Title: Financial RepresentativeAt Western & Southern Life, we are seeking a highly motivated and results-driven Financial Representative to join our team. As a Financial Representative, you will play a critical role in meeting the middle-income client needs for risk protection, financial security, and wealth creation.Key Responsibilities:Identify and...
-
Customer Service Representative
3 days ago
Independence, Ohio, United States Midwest Energy Full timeJoin Midwest Energy ServicesWe are a leading consulting, marketing, and customer service company seeking talented Customer Service Representatives to join our team.About the RoleThis is an exciting opportunity to work in a rapidly growing company that is a leader in the Consulting & Energy Industry.Key ResponsibilitiesProvide exceptional customer service and...
-
Customer Service Representative
3 weeks ago
Independence, Ohio, United States Mr. Rooter Plumbing of Columbus, Cleveland and Toledo Full timeJob SummaryMr. Rooter Plumbing of Columbus, Cleveland and Toledo is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesAnswer all...
-
Customer Service Representative
3 weeks ago
Independence, Ohio, United States GetGo Café + Market Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at GetGo Café + Market. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and safe store...
-
Customer Service Representative
3 weeks ago
Independence, Ohio, United States GetGo Café + Market Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at GetGo Café + Market. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and safe store...
-
Customer Service Representative
2 weeks ago
Independence, Ohio, United States AAA - The Automobile Club Full timeJob SummaryAs a AAA Roadside Assistance Call Center Representative, you will be the first point of contact for our valued members facing distress on the roads. This role requires strong communication skills, empathy, and the ability to work in a fast-paced environment.Key ResponsibilitiesRespond to member calls and provide assistance with roadside...
-
Customer Service Representative
2 days ago
Independence, Ohio, United States 4627 Panera Bread Seven Hills Full timeJob OverviewPanera Bread is seeking a motivated and friendly individual to join our team as a Customer Service Representative.As a key member of our team, you will be responsible for delivering exceptional customer service, building strong relationships with our guests, and contributing to a positive and inclusive work environment.Key Responsibilities:Meet...
-
Customer Service Representative
4 weeks ago
Independence, Ohio, United States Mark Mackert - State Farm Agent Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Mark Mackert - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.Key ResponsibilitiesProvide top-notch customer service and support to...
-
Patient Service Specialist
2 days ago
Independence, Ohio, United States Cleveland Clinic Full timeJob SummaryCleveland Clinic's Independence Family Health Center is seeking a Patient Service Specialist to join their team. As a key member of the healthcare team, this individual will provide exceptional patient experiences, ensuring a welcoming and professional environment for all patients and visitors.Key ResponsibilitiesProvide proactive and...
-
Customer Service Representative
3 weeks ago
Independence, Ohio, United States GetGo Café + Market Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at GetGo Café + Market. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and safe store...
-
Customer Service Representative
2 days ago
Independence, Ohio, United States Acentra Health Full timeJob Summary:Acentra Health is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their inquiries and concerns in a timely and professional manner.Key Responsibilities:Develop and maintain a working...
-
Customer Service Representative
2 weeks ago
Independence, Ohio, United States CHAGRIN ANSWERING LLC Full timeJob Title: Customer Service Agent Level 1At CHAGRIN ANSWERING LLC, we are seeking a skilled Customer Service Agent Level 1 to join our team. As a key member of our medical contact center, you will play a vital role in delivering exceptional customer service and creating a positive, supportive culture for both our team and our clients.Job Overview:As a Level...
-
Customer Service Representative
3 days ago
Independence, Ohio, United States CHAGRIN ANSWERING LLC Full timeJob Title: Customer Service Agent - Level 1At Chagrin Answering LLC, we are seeking a skilled Customer Service Agent - Level 1 to join our team. As a key member of our medical contact center, you will play a vital role in delivering exceptional customer service and creating a positive, supportive culture for both our team and clients.Job Overview:As a Level...
-
Scheduling and Pre-Registration Representative
2 weeks ago
Independence, Ohio, United States Cleveland Clinic Full timeJob Title: Scheduling and Pre-Registration Representative ICleveland Clinic is a world-renowned healthcare organization that is committed to delivering exceptional patient care. We are seeking a highly skilled and detail-oriented Scheduling and Pre-Registration Representative I to join our team.Job Summary:The Scheduling and Pre-Registration Representative I...
-
Pharmacy Care Representative
2 days ago
Independence, Ohio, United States Cleveland Clinic Full timePharmacy Care RepresentativeCleveland Clinic is seeking a skilled Pharmacy Care Representative to join our team. As a Pharmacy Care Representative, you will play a vital role in providing patient-first healthcare and working alongside passionate caregivers to deliver exceptional patient outcomes.Key Responsibilities:Complete data entry tasks, including...
-
Scheduling and Pre-Registration Representative
2 weeks ago
Independence, Ohio, United States Cleveland Clinic Full timeAbout the RoleCleveland Clinic is seeking a highly skilled Scheduling and Pre-Registration Representative to join our team. As a key member of our Revenue Cycle Management team, you will play a critical role in providing exceptional patient experiences and ensuring timely, appropriate payment for services rendered.Key ResponsibilitiesProvide comprehensive...
-
Sales Representative
4 weeks ago
Independence, Ohio, United States Spectrum Full timeJob SummaryWe are seeking a highly motivated and results-driven Field Sales Representative to join our team. As a Field Sales Representative, you will be responsible for connecting people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.Key ResponsibilitiesActively support all...