Customer Service Representative

3 days ago


Independence, Ohio, United States AAA - The Automobile Club Full time

Job Summary

As a AAA Roadside Assistance Call Center Representative, you will be the first point of contact for our valued members facing distress on the roads. Your role will be to provide timely and effective assistance, ensuring the safety and well-being of our members.

Key Responsibilities

  • Respond to emergency calls and provide roadside assistance to members
  • Assess situations and provide guidance to members on how to resolve their issues
  • Collaborate with other teams to ensure seamless service delivery
  • Provide exceptional customer service and resolve member complaints in a professional and courteous manner

Requirements

To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You will also need to be able to multitask and prioritize tasks effectively.

What We Offer

As a AAA Roadside Assistance Call Center Representative, you will have the opportunity to work for a reputable and well-established company, with a strong commitment to customer service and member satisfaction. You will also have access to ongoing training and development opportunities to help you grow and succeed in your career.



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