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Keyholder - Store Operations

2 months ago

West Palm Beach, Florida, United States The Estee Lauder Companies Full time
Job Title: MAC Keyholder

We are seeking a highly motivated and experienced Keyholder to join our team at The Estee Lauder Companies. As a Keyholder, you will play a critical role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.

Key Responsibilities:
  • Lead by example, modeling the behaviors that the sales team needs to demonstrate to provide inspirational, authentic, and personalized customer service.
  • Use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation.
  • Have responsibility for opening and closing the store on a rotational basis.
  • Provide coaching and mentoring to the sales team to achieve sales and customer service targets.
Requirements:
  • Proven retail experience, preferably within cosmetics.
  • The ability to provide inspirational, authentic, and personalized customer service.
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
What We Offer:

We offer a competitive remuneration and benefits package, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays, and vacation time. In addition, The Estee Lauder Companies maintains highly competitive incentive compensation programs.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are an ambitious self-starter with previous retail experience and a passion for customer service, we encourage you to apply for this exciting opportunity.