Loan Origination Coordinator

7 days ago


Southlake, Texas, United States Guild Mortgage Company Full time

About Guild Mortgage Company

We are a mortgage banking firm dedicated to serving home owners and buyers. Our goal is to provide affordable home financing while delivering exceptional service.

Job Summary

The Loan Officer Assistant plays a crucial role in our organization by assisting originators in building complete loan files for submission. This role may perform Lead to Contract and/or Contract to Close duties.

Key Responsibilities

  • Act as a primary point of contact for customers, providing exceptional service and ensuring timely communication.
  • Assist originators in appointment setting, lead management, and customer follow-up.
  • Provide administrative support, including data entry, document management, and calendar organization.
  • Monitor key dates, respond to customer inquiries, and ensure compliance with company policies and investor guidelines.
  • Prepare and submit loan applications, resolving any subsequent file issues and escalating processor conditions as required.
  • Review and verify loan documents, ensuring accuracy and completeness.
  • Provide status updates to referral sources, customers, and internal stakeholders.

Requirements

  • High school diploma or equivalent, with at least two years of experience in mortgage lending or a related field.
  • Active MLO licensing required.
  • Strong attention to detail, organizational skills, and ability to manage multiple priorities.
  • Excellent communication and customer service skills.
  • Proficiency in data entry, PDF software, Microsoft Word, and Excel.

Working Conditions

  • Work is primarily sedentary, with occasional mobility in an office setting.
  • Frequent use of computer keyboard and mouse.
  • Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation.

About Us

Guild Mortgage Company offers a competitive compensation package, including medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match. We strive to create a pleasant work environment that values our employees' growth and well-being.



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