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Clinical Laboratory Assistant Lead
2 months ago
We are seeking a highly skilled Clinical Laboratory Assistant Lead to join our team at Renown Regional Medical Center. As a key member of our laboratory team, you will be responsible for ensuring the highest quality patient care through efficient and accurate specimen collection, processing, and reporting.
Key Responsibilities- Collect blood specimens in a timely manner, adhering to laboratory policies and procedures, as well as federal and state regulations.
- Utilize the laboratory information system to determine test status and communicate with nursing personnel to facilitate patient care.
- Perform various support tasks, including telephone answering, non-blood specimen collections, sample handling, special procedures, customer support, and clerical duties.
- Provide operational oversight to ensure the fastest turn-around-time for patient care activities.
- Train students, mentor new personnel, and hone the skills of laboratory assistants at Levels I and II.
- Effectively manage inventory, replenish stock, and maintain the inventory bar code system.
- Must have working-level knowledge of the English language, including reading, writing, and speaking English.
- Appropriate education to obtain and maintain State of Nevada Laboratory Assistant licensure.
- At least 1 (one) year recent general laboratory or phlebotomy experience is required.
- Current State of Nevada license for Laboratory Assistant upon hire.
- Ability to pass ASCP Board of Registry Examination for Phlebotomy Technician within 15 months of hire.
- Active Point of Care licensure.
- Valid State of Nevada or California driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria.
Renown Clinical Laboratory is a 24-hour/7-days a week operation, providing laboratory services to an inpatient and outpatient population of all ages.
This position is challenged to diagnose and treat human responses to health problems.
The incumbent must provide optimal patient care through assessment, planning, implementation, and evaluation of neonatal, pediatric, adolescent, adult, and geriatric patients and families.
The major challenge in this position is to perform and ensure quality and timely specimen collection, specimen transport, specimen preparation, computer entry, reception, telephone answering, report handling, and many other miscellaneous clerical duties.
Customer service expectations are surpassed through appropriate use of interpersonal skills, organization of workload, observation of all policies, control procedures, proper patient identification, and proper attention to personal appearance.
Patient issues (concerns, problems, requests) must be clearly reported to nursing and/or medical staff through direct communication.
Must be able to communicate with a diverse patient population and their family when performing bedside procedures.
Must be able to approach and interact with customers in an age-appropriate manner at all times.
Positive customer service behaviors are expected at all times.