Senior IT Service Management Professional/ SAM Expert

4 days ago


Plano, Texas, United States Diverse Lynx Full time
About the Role

We are looking for a seasoned IT Service Management Professional to lead our ServiceNow implementation efforts at Diverse Lynx LLC. As a senior member of our ITAM team, you will design and implement ServiceNow solutions using industry best practices, configure and activate plugins and publisher packs, and provide best practice recommendations in line with OEM standards.

Key Responsibilities
  • Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs, and more
  • Experience with discovery technologies (ADDM, TADDM, UD, etc.)
  • Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP
What We Offer
  • Estimated salary: $100,000 - $120,000 per year
  • Diverse and inclusive work environment
  • Opportunities for growth and professional development


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