Global Capital Markets Trust Administrator

3 days ago

Chicago, Illinois, United States Wilmington Trust Full time

Job Summary:

We are seeking a highly skilled Global Capital Markets Trust Administrator to join our team at Wilmington Trust. As a key member of our team, you will be responsible for assisting with limited aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients.

Key Responsibilities:

  • Support the Relationship Manager with oversight of client relationships, making appropriate recommendations regarding routine internal business activities.
  • Assist account representative(s) in revenue-generating activities by providing appropriate recommendations and preparing documents for meetings.
  • Foster client relationships with assigned client base, serving as point of contact for the client; make recommendations for services to correct and/or enhance the client experience.
  • Manage relationships with internal and external service partners; assess issues requiring immediate attention in a timely manner and work to resolve all other issues through the normal course of business utilizing available resources.
  • Develop and maintain industry knowledge applicable to the business and demonstrate the ability to articulate that knowledge internally and externally.
  • Demonstrate knowledge of corporate policies and procedures related to the administrative role.
  • Provide and maintain appropriate levels of controls to minimize losses.
  • Provide effective support of team members as requested.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Requirements:

  • Combined minimum of 3 years higher education and/or work experience.
  • Demonstrated focus on customer service and satisfaction.
  • Demonstrated verbal and written communication skills.
  • Bachelor's degree focused on Finance, Business, Economics, and Accounting.
  • Working towards CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus.
  • Demonstrated skills in pertinent software applications, with ability to learn new applications.
  • Experience working in a team environment.
  • Demonstrated interpersonal skills with ability to build significant level of trust with clients.
  • Self-confident.
  • Proven ability to work well with highly capable and successful individuals.
  • Demonstrated analytical ability.
  • Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit.
  • Ability to contribute to positive working relationships and maintain integrity and professionalism.

Compensation:

The pay range for this position is $34.05 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Chicago, Illinois, United States of America

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