Loan Servicing Representative

4 weeks ago


Baltimore, Maryland, United States The Dominion Group Full time
Job Description

Dominion Financial Services (DFS) is a mortgage originator for single family real estate. DFS originates two main loan products – a short term bridge loan for fix & flip investors, and a long-term rental loan for landlords growing their rental portfolios. DFS is thriving in the current competitive environment and shows aggressive quarterly growth. Our current origination volume is $70MM per month. We are seeking a detail-oriented Loan Servicing Representative to join our growing team.

Key Responsibilities
  • Handle all incoming communications related to loan servicing, addressing borrower questions or directing calls to the appropriate contact within the servicing team.
  • Manage, scan, and document all inbound mail related to loan servicing, including notices, insurance renewals, and other critical documents.
  • Maintain borrower records by updating contact information within our servicing platform (Salesforce) upon request.
  • Coordinate and manage the request and delivery of 1098 forms, payoff statements, Verifications of Mortgage (VOMs), Releases, and other miscellaneous document requests.
  • Assist in ensuring that all loan servicing operations are conducted with a high level of data integrity and accuracy.
Requirements
  • Minimum of 2-3 years of commercial and/or construction loan servicing, loan documentation, or related job experience in the financial or real estate industry.
  • High School Diploma or GED required.
  • Preferred: Associate degree in business, finance, or a related field.
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan

While working at Dominion, you will enjoy company outings and events, virtual events, companywide competitions and raffles, personal financial workshops, and Orioles season tickets.



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