Change Management Specialist

2 weeks ago


Fort Worth, Texas, United States CornerStone Technology Talent Services Full time
Job Summary

We are seeking an experienced ITIL Change Analyst to join our dynamic team at CornerStone Technology Talent Services. As a key member of our organization, you will be responsible for managing change processes within complex technical environments.

Key Responsibilities
  • Change Request Management: Oversee and manage change requests in our organization's PTC environment, ensuring they align with organizational standards and best practices.
  • Change Management Tools: Utilize BMC Remedy and other change management tools to document, prioritize, and monitor the lifecycle of all change requests.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams to assess the impact of changes and ensure alignment with overall project goals and technical infrastructure.
  • ITIL Compliance: Ensure compliance with ITIL standards in the execution of all change management processes.
  • Reporting and Analytics: Create detailed reports on change management activities using reporting tools such as Tableau and Power BI.
  • Change Control Board Oversight: Provide oversight of the change control board and facilitate meetings to discuss ongoing changes, risks, and potential impacts on operations.
Ideal Candidate Profile
  • ITIL Certification: ITIL Certification is required, demonstrating a strong foundation in IT service management.
  • Experience: 3+ years of experience managing change control in a large-scale IT or engineering environment.
  • Technical Skills: Proficiency with BMC Remedy or similar change management systems.
  • Analytical and Reporting Skills: Strong analytical and reporting skills, with experience in Tableau, Power BI, or similar tools.
  • Communication and Stakeholder Management: Excellent communication and stakeholder management skills, capable of engaging technical and non-technical teams.
  • Operational Experience: Experience working in high-demand operational environments where attention to detail and proactive risk mitigation is essential.


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