ServiceNow IT Enterprise Support Specialist
2 weeks ago
Ashburn Consulting, a leading provider of network and security solutions, is seeking a highly skilled ServiceNow Platform Administrator to support the United States Secret Service (USSS) Chief Information Officer (CIO) in maintaining its information technology (IT) enterprise.
About Ashburn ConsultingAshburn Consulting specializes in delivering expert services to government and business clients. With an elite team of engineers and business consultants, we excel in providing tailored solutions for complex environments.
Responsibilities- Manage ServiceNow Platform Administrator functions to support USSS's protective and investigative missions
- Administer and maintain ServiceNow for environments of similar size, scope, and complexity as USSS
- Troubleshoot ServiceNow and provide product support for the platform
- Oversee daily- or ad-hoc-occurring tasks inherent to overseeing an enterprise application, such as administration of user accounts, groups, roles, lookup table data, and Service Catalog items
- Create dashboards, reports, charts, graphs, and record lists
- Bachelor's degree in computer science or other directly applicable field, or 4 years of hands-on technical experience in the IT industry
- Must be US Citizen
- Active Secret Clearance is Required
- Must be located within the Washington D.C. Metro Area
- Experience with administering and maintaining all non-ServiceNow technologies involved in successfully operating the ServiceNow solution
- Demonstrated expertise in IT system architecture, engineering, and integration; and the ability to apply this expertise across a broad portfolio of IT systems, software, and infrastructure solutions
$100,000 - $140,000 per year, depending on experience
About UsAshburn Consulting is an Equal Opportunity Employer/Veterans/Disabled. We are committed to creating a diverse and inclusive work environment that values equal opportunities for all qualified individuals.
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