Collections/Billing Clerk

2 months ago


Union, Missouri, United States Franklin County Full time
Job Summary

We are seeking a highly skilled and detail-oriented Financial Clerk to join our team at Franklin County. As a key member of our revenue collection team, you will be responsible for providing exceptional customer service, collecting and processing tax payments, and maintaining accurate financial records.

Key Responsibilities
  • Customer Service: Provide excellent customer service to taxpayers, responding to their inquiries and resolving issues in a professional and courteous manner.
  • Tax Collection: Collect and process tax payments, including merchant, personal property, levee, and real estate taxes, ensuring accurate and timely processing.
  • Financial Record-Keeping: Maintain accurate and up-to-date financial records, including processing payments, preparing receipts, and verifying taxpayer information.
  • Licensing and Permits: Issue merchant licenses and auctioneer licenses, as well as process related paperwork.
  • Office Administration: Perform various administrative tasks, including opening and sorting mail, balancing cash drawers, and maintaining office supplies.
  • Communication: Respond to inquiries from staff, taxpayers, and other agencies, providing accurate and timely information.
Requirements
  • Education: High School Diploma or GED equivalent.
  • Experience: Two years of general accounting or bookkeeping experience.
  • Skills: Knowledge of Missouri State statutes, modern office practices, accounting principles, and customer service techniques.
Working Environment

This is a standard office environment, requiring prolonged sitting, standing, walking, bending, reaching, and lifting of objects up to 25 pounds.


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