Tax Collector

We are seeking a highly organized and detail-oriented Collections/Billing Clerk to join our team at Franklin County. As a key member of our revenue collection team, you will be responsible for providing exceptional customer service, collecting and processing tax payments, and maintaining accurate records.

• Provide customer service in person and over the phone, responding to inquiries and resolving issues in a professional and courteous manner.
• Collect and process tax payments, including merchant, personal property, levee, and real estate taxes, and enter payments into our computer system.
• Prepare and issue receipts, unpaid bills, and tax-free eligibility cards as needed.
• Verify taxpayer information and update our database accordingly.
• Issue merchant licenses and auctioneer licenses, and respond to inquiries from taxpayers, loan and title companies, and other outside agencies.
• Open and sort mail, verify sender addresses, and process payments received.
• Balance cash drawers daily, run credit reports, and document amounts in each drawer and compare to receipts.
• Perform other duties as assigned, including ordering office supplies, scheduling equipment maintenance, and creating purchase orders for vendors.

To be successful in this role, you will need:

• A high school diploma or GED equivalent.
• Two years of general accounting or bookkeeping experience.
• Knowledge of Missouri State statutes, modern office practices, and accounting principles.
• Excellent communication and customer service skills.
• Ability to maintain accurate records and file systems.

This is a standard office environment role that requires sitting for extended periods, standing, walking, bending, reaching, and lifting objects up to 25 pounds.