Documentation Specialist

3 weeks ago


Marlton, New Jersey, United States Xpanse Full time

Job Title: Technical Writer

About the Role:

Xpanse is seeking a skilled Technical Writer to join our team. The ideal candidate will have experience creating and maintaining technical documentation for complex cloud-scale, distributed, multitier software applications and services.

Responsibilities:

  • Develop and maintain technical documentation for a portfolio of technology platforms, services, and applications.
  • Document complex technical subjects for both technical and non-technical audiences.
  • Maintain effective communication with stakeholders and subject matter experts.
  • Assist in the definition and maintenance of technical documentation standards and templates.
  • Collect and apply user feedback to determine areas of documentation that need revision and/or improvement.

Requirements:

  • Bachelor's degree (B.A.) from four-year College or University or equivalent combination of education and experience.
  • Three (3) + years or more experience creating and maintaining technical documentation for complex cloud-scale, distributed, multitier software applications and services.
  • Experience with Atlassian (specifically Confluence and JIRA) or comparable documentation publishing suite.
  • Experience with agile methodology and software development lifecycle.

Preferred Qualifications:

  • Knowledge of enterprise integration architecture patterns and service-oriented architecture principles.
  • Knowledge of information security, compliance, and other assurance standards.
  • Knowledge of data management platforms and tools.
  • Knowledge of mortgage industry concepts and processes.
  • Knowledge of Amazon Web Services (AWS) cloud compute, integration, database, storage, security, and management services.
  • Knowledge of web-based single-page applications (SPAs) and native/hybrid mobile applications for iOS and Android devices.


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