Documentation Specialist
3 weeks ago
Job Title: Technical Writer
About the Role:
Xpanse is seeking a skilled Technical Writer to join our team. The ideal candidate will have experience creating and maintaining technical documentation for complex cloud-scale, distributed, multitier software applications and services.
Responsibilities:
- Develop and maintain technical documentation for a portfolio of technology platforms, services, and applications.
- Document complex technical subjects for both technical and non-technical audiences.
- Maintain effective communication with stakeholders and subject matter experts.
- Assist in the definition and maintenance of technical documentation standards and templates.
- Collect and apply user feedback to determine areas of documentation that need revision and/or improvement.
Requirements:
- Bachelor's degree (B.A.) from four-year College or University or equivalent combination of education and experience.
- Three (3) + years or more experience creating and maintaining technical documentation for complex cloud-scale, distributed, multitier software applications and services.
- Experience with Atlassian (specifically Confluence and JIRA) or comparable documentation publishing suite.
- Experience with agile methodology and software development lifecycle.
Preferred Qualifications:
- Knowledge of enterprise integration architecture patterns and service-oriented architecture principles.
- Knowledge of information security, compliance, and other assurance standards.
- Knowledge of data management platforms and tools.
- Knowledge of mortgage industry concepts and processes.
- Knowledge of Amazon Web Services (AWS) cloud compute, integration, database, storage, security, and management services.
- Knowledge of web-based single-page applications (SPAs) and native/hybrid mobile applications for iOS and Android devices.
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