Financial Center Manager

3 days ago


Birmingham, Alabama, United States Citizens Trust Bank Full time
Job Title: Financial Center Manager

Citizens Trust Bank is seeking a highly skilled and experienced Financial Center Manager to lead our team in providing exceptional customer service and driving business growth. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our financial center, ensuring that our customers receive the highest level of service and support.

Key Responsibilities:
  • Lead and manage a team of customer service representatives to ensure excellent customer service and sales performance.
  • Develop and implement strategies to drive business growth, increase customer engagement, and improve operational efficiency.
  • Collaborate with other departments to ensure seamless communication and coordination of customer transactions.
  • Monitor and analyze customer feedback to identify areas for improvement and implement changes to enhance the customer experience.
  • Ensure compliance with bank policies, procedures, and regulatory requirements.
Requirements:
  • 5+ years of experience in retail banking or a related field.
  • Proven track record of leadership and management experience.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Citizens Trust Bank is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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