Assistant Customer Service Team Lead
6 days ago
**Job Overview:**
Harris Teeter, LLC is seeking a highly skilled and motivated Assistant Customer Service Manager to join our team. As an Assistant Customer Service Manager, you will play a critical role in supervising up to 120 associates in the Customer Service Department and accounting office.
**Key Responsibilities:**
- Supervise and coordinate the activities of customer service clerks, cashiers, baggers, and accounting office associates.
- Assist the Department Manager with the overall direction, evaluation, and coordination of these departments.
- Perform floor monitor duties, interview, and train associates.
- Plan, assign, and direct work; appraise performance; reward and discipline associates.
**Requirements:**
- High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
- Commitment to unparalleled customer service; excellent communication and interpersonal skills.
- Ability to read, comprehend, and write simple instructions and correspondence in English.
**Compensation:**
The estimated salary for this position is $55,000 - $65,000 per year, depending on qualifications and location.
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