Customer Service Representative

7 days ago


Mt Pleasant, South Carolina, United States Chico's FAS, Inc. Full time

**Job Overview**

We are a customer-obsessed, innovative, and culturally-driven retail company seeking a highly skilled Customer Service Representative to support our sales-focused culture. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a visually appealing store environment.

Key Responsibilities:

  • Process merchandise efficiently, ensuring timely restocking and visual merchandising to maximize sales floor space.
  • Collaborate with colleagues to achieve operational excellence, maintain accurate inventory levels, and ensure seamless customer interactions.
  • Participate in pricing changes, markdowns, and visual directives, including floorsets, window displays, and visual presentations.
  • Assist with boutique cleanliness and organization, promoting a positive brand image.

Requirements:

  • High school diploma or equivalent required; previous stock or cashier experience preferred.
  • Excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment.
  • Able to learn or adapt to technology provided by the company, with strong organizational and time management skills.
  • Regular attendance is essential; flexibility to work nights, weekends, and holidays required.

Physical Demands:

  • Constant walking/standing (67-100% of 8-hour shift).
  • Ongoing lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34%-66% of 8-hour shift).

Estimated salary: $45,000 - $60,000 per year, depending on location and experience.



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