Industrial Sales Leader for Dynamic Team
5 days ago
As a seasoned sales professional looking to take your career to the next level, this role offers an exciting opportunity to lead and motivate a high-performing team of customer service representatives at Applied Industrial Technologies.
About the JobThis is an exceptional multi-faceted position that encompasses service management, operations, and coaching/leading of our CSRs from pre-sale through follow-up. The successful candidate will have the ability to showcase their administrative and project management skills, as well as their coaching and mentoring capabilities.
The key responsibilities of this role include:
- Managing internal service center operations to meet/exceed P&L objectives by managing inventory, receivables, and expenses.
- Championing leadership development by driving individual and team goals to ensure superior customer relations.
- Meeting customer expectations including timely quoting, on-time delivery, and shipment metrics.
- Developing processes related to product promotion, inside sales, customer service, office, and warehouse functions, and measuring results.
- Hiring, training, and developing service center personnel.
- Assisting account managers in identifying, acquiring, and retaining customers.
- Reviewing and completing monthly reports and overseeing petty cash balancing.
- Utilizing metrics to evaluate and recommend best practices for operations.
- Managing vendor relationships.
- Creating a positive work environment.
You'll be working with a talented team of professionals who are passionate about delivering excellent customer service and driving business growth.
About UsApplied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
About YouWe're seeking a strong, motivational leader with administrative, project management, and mentoring abilities. Ideal candidates should possess excellent verbal and written communication, interpersonal, and negotiation skills, with a proven track record of success in sales or customer service leadership.
The estimated annual salary range for this position is $85,000-$110,000, depending on experience and qualifications.
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