Customer Service Representative
5 days ago
We are seeking a highly skilled and reliable individual to join our team as a Call Center Representative at Contemporary Care, LLC.
About the Role:
The successful candidate will be responsible for providing exceptional customer service to callers, responding to inquiries, and resolving issues in a professional and timely manner.
Key Responsibilities:
- Provide friendly and professional support to callers, addressing their concerns and resolving issues in a timely and efficient manner.
- Utilize strong communication and interpersonal skills to build rapport with callers and colleagues.
- Work effectively in a fast-paced environment, managing multiple calls and tasks simultaneously.
- Maintain accurate records and documentation, ensuring compliance with company policies and procedures.
- Collaborate with colleagues to achieve team goals and objectives.
Requirements:
- Two years or more of experience working in a fast-paced medical practice.
- Significant attention to detail and organizational skills.
- Excellent communication, writing, and multi-tasking skills.
- Familiarity with Microsoft Suite (Word, Excel, Outlook) and EMR/PM software.
What We Offer:
Contemporary Care, LLC offers a competitive package, an exciting and interesting work environment, health benefits (medical, dental, and vision benefits), and more.
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