Technical Support Specialist

3 weeks ago


Austin, Texas, United States Brinqa Full time

We are currently seeking a Technical Support Specialist - Production to join our fast-moving customer support team at Brinqa. In this role, you'll work closely with our customers to resolve technical issues and provide exceptional support experience. If you have hands-on core Java/Groovy programming experience, working knowledge of Linux and Linux command-line, basic understanding of databases, and good listening skills coupled with written and verbal communication skills, we want to hear from you.

This role requires a proactive approach to resolving customer issues, ability to prioritize high-profile cases, write Groovy/Core Java-based scripts per customer requirements, and maintain impeccable case hygiene and customer-related files and records. We also encourage suggestions for improving internal processes and tools.

  • Bachelor's degree in Computer Science/Information Science.
  • Four or more years of hands-on core Java/Groovy programming experience.
  • Working knowledge of Linux and Linux command-line.

As a valued member of our team, you'll receive competitive pay, stock options, multiple healthcare benefit packages, and opportunities for growth and development.



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