Sales Support Specialist

3 days ago


Austin, Texas, United States Tech Firefly Full time
Job Description

We're seeking a skilled Sales Support Specialist - Technical Expert to join our team at Tech Firefly. As a key member of our sales operation, you'll collaborate closely with stakeholders across various departments to deliver exceptional tool support and vendor enablement.

Key responsibilities include:

  • Subject matter expert for seller anchor tools and processes, creating training resources and updating workflows.
  • Technical troubleshooting, addressing sellers' inquiries across a broad spectrum of seller tools.
  • Supporting the Technical Services team to deliver insightful feedback on product enhancements.

We offer a competitive salary of $25-$30 per hour based on experience, with opportunities for growth and professional development. If you have a passion for technical problem-solving and stakeholder management, we encourage you to apply.



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