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Customer Service Representative

1 month ago

Portage, Indiana, United States Indiana State Gov Full time

As a Customer Service Representative with the State of Indiana, you will be responsible for conducting customer transactions, answering customer inquiries, and providing guidance. You will also assist with the daily opening and closing of the branch and work with leadership to resolve escalated customer concerns and system problems. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you are a team player with excellent customer service skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Conduct customer transactions and answer customer inquiries
  • Provide guidance and support to customers
  • Assist with the daily opening and closing of the branch
  • Work with leadership to resolve escalated customer concerns and system problems

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this role.