Customer Service Representative

3 weeks ago


Portage, Indiana, United States Indiana State Gov Full time

Job Summary: As a Customer Service Representative at the State of Indiana, you will be responsible for conducting customer transactions, answering customer inquiries, and assisting with the daily opening and closing of the branch. You will also work with leadership to resolve escalated customer concerns and system problems.

Key Responsibilities:

  • Use job knowledge to conduct customer transactions
  • Answer customer questions and provide guidance
  • Assist with the daily opening and closing of the branch
  • Check transactions to ensure accuracy, timeliness, and proper accounting
  • Work with leadership to resolve escalated customer concerns and system problems

About the Role: This is a great opportunity to work for the State of Indiana and make a difference in the lives of our citizens. If you are a customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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