Customer Service Ambassador

3 weeks ago


Portage, Indiana, United States Nick Ollearis - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving business growth.

Key Responsibilities
  • Establish and maintain strong customer relationships through proactive communication and follow-up.
  • Provide accurate and timely information to customers regarding insurance products, policies, and claims.
  • Utilize a customer-centric approach to educate clients about insurance options and promote the development of our business.
  • Collaborate with internal teams to ensure seamless customer service and support.
Requirements
  • Demonstrated commitment to customer service and a passion for helping others.
  • Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • State Farm experience is a plus, with opportunities for growth and advancement within the agency.
Benefits
  • Competitive hourly pay plus commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Opportunities for professional growth and advancement within the agency.


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