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Senior Operations Clerk

2 months ago

Fort Lauderdale, Florida, United States My Florida Corp Defunct Full time
Job Summary

We are seeking a highly skilled and experienced Senior Operations Clerk to join our team at My Florida Corp Defunct. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Assist clients with scheduling appointments and providing information on various services
  • Provide customer service over the phone and in person
  • Enter client demographic and other necessary information into our data systems
  • Receive and respond to emails, faxes, and other correspondence
  • Attend staff meetings and training programs as required
Requirements
  • Minimum of four years of customer service experience
  • Minimum of four years of experience working in a call center setting
  • Experience providing customer service over the phone or in person
  • Minimum of four years of clerical and/or data entry experience
  • Minimum of four years of scheduling appointments experience
  • Bilingual, fluent in English/Spanish or English/Creole
Preferred Qualifications
  • Five or more years of medical office experience
  • Five or more years of experience working with the public or community agencies
  • Experience working with Women's Health, Dental, Immunization, and WIC
What We Offer

We offer a competitive salary and a comprehensive benefits package, including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.