Senior Application Support Engineer
4 weeks ago
Job Summary:
We are seeking a highly skilled Senior Application Support Engineer to join our team at the Broward County Clerk of Circuit and County Courts. The successful candidate will be responsible for providing technical support and maintenance for our business applications, ensuring seamless operation and optimal performance.
Key Responsibilities:
- Manage and maintain our enterprise content management ERP applications and databases
- Install, configure, and administer system software for current and future software programs
- Develop and manage project plans and schedules for new and enhanced system implementations
- Provide technical support and troubleshooting for enterprise applications, including reactive and proactive problem-solving
- Collaborate with internal and external partners to ensure successful project outcomes
- Participate in analysis of new systems and recommended upgrades
- Consult with vendors to resolve technical issues and ensure satisfactory resolutions
Requirements:
- Bachelor's degree in computer science or related field, supplemented by four (4) years of experience in IT applications, system deployment, and project management
- Strong technical background and experience in Database technologies, MS SQL, and Microsoft server-based environments
- Preferred qualifications include five (5) years of experience, including at least two (2) years of ERP application development experience, and relevant certifications
Working Environment:
The successful candidate will work in a dynamic and fast-paced environment, collaborating with internal and external partners to deliver high-quality results. The ideal candidate will possess excellent communication and technical skills, with the ability to adapt to changing work environments and priorities.
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