Patient Access Representative
4 days ago
We are seeking a highly skilled Patient Access Representative to join our team at MultiCare Health System, Inc. As a key member of our healthcare team, you will be responsible for ensuring seamless patient registration and admissions processes.
Key Responsibilities- Register patients in a timely and efficient manner, utilizing multiple communication methods.
- Collect and verify patient demographics, insurance information, and obtain signatures as required.
- Provide exceptional customer service, interacting effectively with patients, families, and healthcare teams.
- Ensure accurate billing information and promote compliance with state and federal regulations.
- Collect co-payments, deductibles, and deposits, and arrange payment plans as needed.
- Communicate and coordinate with various departments, medical offices, and healthcare facilities to ensure seamless patient services.
- Document patient information accurately and in a timely manner.
- Participate in quality assurance initiatives, staff meetings, and educational opportunities to enhance skills and knowledge.
- High School diploma or equivalent required.
- Hospital patient access, medical billing, or office administrative experience preferred.
- Certified Revenue Cycle Specialist (CRCS) certification preferred.
At MultiCare, we strive to create a true sense of belonging for all our employees. We are dedicated to our mission of partnering for healing and a healthy future, and we are committed to providing a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules.
We offer a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. Our values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness, and Joy guide every aspect of our organization, including how we provide patient care and what we expect from each other.
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Pasco, Washington, United States MultiCare Health System, Inc. Full timeAbout MultiCare's Access CenterWe strive to provide a true sense of belonging for all our employees, and our Centralized Access Team is no exception. Our team is dedicated to delivering exceptional patient care and developing the skills of our employees, including those without previous healthcare experience. Our leadership and training team is committed to...
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Centralized Patient Access Representative III
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