Patient Service Representative
3 days ago
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our patient registration process.
Key Responsibilities- Greets and checks in patients arriving for their appointments, ensuring accurate and complete patient information.
- Completes the registration process for walk-in patients, verifying and updating demographic and insurance information as needed.
- Verifies insurance benefits, calculates patient responsibility, and requests payment, communicating with patients regarding organization expectations.
- Identifies patients in need of financial assistance and refers them to the Financial Advocate, collaborating to coordinate patient resources and responsibilities.
- Monitors patient flow to ensure efficient and courteous care, performing visit closure, collecting additional patient responsibility, and providing necessary documents.
- Schedules patient visits according to established guidelines.
- Assists with new caregiver onboarding and maintains knowledge of Medicare, Medicaid, and third-party payer requirements.
- High school graduate or equivalent.
- Typically requires 1 year of experience in customer service or clerical/office experience, including answering phones and assisting customers.
- Demonstrated ability to identify and understand issues, examine data, and draw logical conclusions.
- Mathematical aptitude, effective communication skills, and critical thinking skills.
- Understanding of basic human anatomy, medical terminology, and procedures for application in patient referral/pre-certification/authorization processes.
- Must be able to sit, stand, walk, lift, carry, squat, and bend frequently, as well as twist, rotate, and kneel occasionally.
- Frequently lifts up to 10 lbs. and occasionally lifts between 20 lbs. or more.
- Must be able to push/pull up to 50 lbs. with assistance.
- Must have functional speech and hearing.
- Must be able to use hands with fine motor skills for keyboard data entry.
Advocate Aurora Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. We provide care under the names Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Our team of 155,000 teammates across 69 hospitals and over 1,000 care locations is committed to providing equitable care for all, with over $6 billion in annual community benefits.
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Patient Service Representative
3 days ago
Pasco, Washington, United States Advocate Aurora Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients and families, ensuring a positive experience throughout their visit.Key ResponsibilitiesGreets and...
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Patient Services Representative
4 days ago
Pasco, Washington, United States MultiCare Health System, Inc. Full timeJoin Our Team as a Patient Services RepresentativeWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at MultiCare Health System, Inc. In this role, you will play a vital part in supporting our Lab Services by providing exceptional patient care and ensuring seamless registration and order entry processes.Key...
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Patient Services Representative
4 days ago
Pasco, Washington, United States MultiCare Health System, Inc. Full timeJoin Our Team as a Patient Services RepresentativeWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at MultiCare Health System, Inc. In this role, you will play a vital part in supporting our Lab Services by providing exceptional patient care and ensuring seamless registration and order entry processes.Key...
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Patient Services Representative/Phlebotomist
3 days ago
Pasco, Washington, United States MultiCare Health System, Inc. Full timeJoin Our Team as a Patient Services Representative/PhlebotomistWe are seeking a highly skilled and compassionate Patient Services Representative/Phlebotomist to join our team at MultiCare Health System, Inc. In this role, you will play a vital part in supporting our Lab Services by providing exceptional patient care and ensuring the smooth operation of our...
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Patient Services Representative
2 days ago
Pasco, Washington, United States MultiCare Health System, Inc. Full timeJob SummaryThe Patient Services Representative is a key role at MultiCare Health System, Inc. supporting our Lab Services. In this position, you will be responsible for patient registration and order entry, phlebotomy, and specimen processing. You may also be responsible for specimen pick-up in offices, report sorting and delivery, supply delivery, and other...
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Patient Service Representative
2 days ago
Pasco, Washington, United States Tri-Cities Communtiy Health Full timeAbout UsTri-Cities Community Health is a Federally Qualified Health Center dedicated to providing quality, accessible healthcare to underserved populations. Our mission is to make a lasting impact on the lives of others while keeping pace with our rapidly growing community.Job SummaryWe are seeking a Patient Service Specialist to join our Care Teams across...
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Sales Representative
6 days ago
Pasco, Washington, United States Agri-Service Full timeJob Title: Sales RepresentativeAt Agri-Service, we are seeking a highly motivated and experienced Sales Representative to join our team. As a Sales Representative, you will be responsible for identifying and pursuing new business opportunities, building and maintaining relationships with customers, and providing exceptional customer service.Key...
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Patient Access Representative
4 days ago
Pasco, Washington, United States MultiCare Health System, Inc. Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at MultiCare Health System, Inc. As a key member of our healthcare team, you will be responsible for ensuring seamless patient registration and admissions processes.Key ResponsibilitiesRegister patients in a timely and efficient manner, utilizing multiple communication...
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Sales Representative
2 days ago
Pasco, Washington, United States Agri-Service Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team at Agri-Service. As a Sales Representative, you will be responsible for promoting our premium priced products and developing strong relationships with our customers.Key ResponsibilitiesIdentify and pursue new sales opportunities within your assigned...
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Patient Services Ambassador
2 days ago
Pasco, Washington, United States Savista Full timeAbout the RoleSavista is seeking a highly skilled and compassionate Patient Services Representative to join our team. As a key member of our patient services team, you will play a vital role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesDeliver outstanding patient experience through empathetic and personalized...
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Field Service Representative
3 days ago
Pasco, Washington, United States Enovis Full timeJob Title: Field Service RepresentativeAt Enovis, we are committed to delivering exceptional patient care and outcomes. As a Field Service Representative, you will play a critical role in helping us achieve this goal.Key Responsibilities:Provide education and training on orthopedic soft goods, functional bracing, and bone growth stimulators to healthcare...
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Sales Representative
3 days ago
Pasco, Washington, United States Agri-Service Full timeJob Summary:We are seeking a highly motivated and experienced Sales Representative to join our team at Agri-Service. As a Sales Representative, you will be responsible for promoting the Safety Culture of Agri-Service and advocating for safe working habits among our customers and employees. You will also be responsible for identifying and calling on all...
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Centralized Patient Access Representative III
4 weeks ago
Pasco, Washington, United States MultiCare Health System, Inc. Full timeJob SummaryThe Centralized Patient Access Representative III (CPAR-III) plays a vital role in ensuring seamless patient experiences at MultiCare Health System, Inc. This position is responsible for scheduling appointments, facilitating communication with patient care teams, and providing information and updates on various aspects of patient care.Key...
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Pasco, Washington, United States MultiCare Health System, Inc. Full timeAbout MultiCare's Access CenterWe strive to provide a true sense of belonging for all our employees, and our Centralized Access Team is no exception. Our team is dedicated to delivering exceptional patient care and developing the skills of our employees, including those without previous healthcare experience. Our leadership and training team is committed to...
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Centralized Patient Access Representative III
4 weeks ago
Pasco, Washington, United States MultiCare Health System, Inc. Full timeAbout MultiCare Health System, Inc.We are a community-based, locally governed health system dedicated to partnering for healing and a healthy future. Our mission is to provide exceptional patient care and promote a true sense of belonging for all our employees.Job SummaryThe Centralized Patient Access Representative III (CPAR-III) is a key member of our...
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Customer Service Representative
1 month ago
Pasco, Washington, United States careermount Full time{"title": "Customer Service Representative", "description": "At Careermount, we're looking for a skilled Customer Service Representative to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.**Key...
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Field Service Representative
3 days ago
Pasco, Washington, United States The Hillman Group Full timeJob SummaryAs a Field Service Representative with The Hillman Group, you will play a critical role in ensuring that our customers receive exceptional service and support. This position involves traveling to and among customer store locations to maintain displays, assess inventory levels, and provide product training to store personnel.Key...
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Server and Customer Service Representative
4 weeks ago
Pasco, Washington, United States Pizza Hut Shop Full timeWe are seeking a fun and friendly Server and Customer Service Representative to join our team at Pizza Hut Shop in Pasco, WA. About the Job:We are looking for a team player who values customers and takes pride in their work. As a Server and Customer Service Representative, you will be responsible for providing excellent customer service, taking orders, and...
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Patient Service Specialist
4 weeks ago
Pasco, Washington, United States Tri-Cities Communtiy Health Full timeAbout UsTri-Cities Community Health is a Federally Qualified Health Center (FQHC) dedicated to providing quality, accessible healthcare to underserved populations in the Tri-Cities area. With six clinical sites strategically located to serve the communities of Pasco, Kennewick, Richland, and surrounding cities, we offer a wide range of services, including...
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Patient Service Specialist
1 week ago
Pasco, Washington, United States Tri-Cities Communtiy Health Full timeAbout UsTri-Cities Community Health is a Federally Qualified Health Center (FQHC) dedicated to providing quality, accessible healthcare to underserved populations in the Tri-Cities area. With six clinical sites strategically located to serve the communities of Pasco, Kennewick, Richland, and surrounding cities, we offer a wide range of services, including...
