Community Association Manager
2 weeks ago
The Community Association Manager at Brigs LLC will collaborate closely with the Client Board of Trustees to establish, execute, and monitor property management objectives for each designated property. This position necessitates the ability to foresee and modify service quality to boost client satisfaction, acting as a team leader, and fostering cooperation with client Boards. The Manager will engage in a collaborative business approach, consistently aiming to enhance organizational morale.
Key Responsibilities
- Oversee and assess the daily management of assigned properties, ensuring adherence to management agreements.
- Work in partnership with Property Owners and Trustees to fulfill specific property management objectives.
- Act as a communication bridge with Trustees, ensuring effective dialogue and prompt responses to Homeowner inquiries within 24 business hours.
- Engage in contracts for budgeted services on behalf of the Association as directed or sanctioned by the Board of Trustees.
- Conduct regular property evaluations, report any concerns to the Board, and participate in vendor meetings on-site as necessary.
- Prepare client budgets 90 days prior to the fiscal year, ensuring approval 60 days in advance to inform owners of any changes.
- Analyze expenditures, review monthly financial reports, and deliver financial summaries that highlight key issues for clients.
- Coordinate with client attorneys, auditors, insurance agents, and carriers, managing essential documentation, claims, and insurance assessments.
- Review, authorize, and categorize all property expenses on a monthly basis.
- Maintain a dedicated web page for the Association on the company's platform.
- Participate in Board and Unit Owner meetings as specified in the Management Contract.
- Assist the Board of Trustees in enforcing policies, procedures, and issuing warnings for non-compliance.
- Supervise daily maintenance at each assigned property, collaborating with the Maintenance Director to ensure timely execution of work orders.
- Manage significant Capital Projects, facilitating communication between vendors, engineers, and residents, and assisting the Board with budgeting and financing.
Qualifications
- 2-5 years of experience in property management, with a solid understanding of budgeting, financial reporting, and contract oversight.
- Availability 24/7 for emergency support at assigned properties, and presence on-site for major emergencies.
- Willingness to be on-call and available during weekends.
- Possession of a valid driver's license and reliable transportation.
- Exceptional communication and interpersonal skills to effectively engage with clients, vendors, and staff.
- Strong organizational abilities to manage multiple properties and projects concurrently.
- Capability to respond to emergencies and be on-call as required.
- Commitment to acquiring and maintaining professional designations (CAI, CMCA, AMS, PCAM).
- Familiarity with relevant property management software.
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