Residential Property Supervisor

3 weeks ago

Holliston, Massachusetts, United States Brigs LLC Full time
Job Overview

The Community Association Manager at Brigs LLC will collaborate closely with the Client Board of Trustees to establish, execute, and manage property oversight objectives for each designated property. This position necessitates the ability to foresee and adjust service quality to improve client satisfaction, acting as a team leader, and fostering cooperation with client Boards. The Property Manager will engage in a collaborative business approach, consistently aiming to enhance organizational morale.

Key Responsibilities

  • Oversee and evaluate the daily administration of assigned properties, ensuring adherence to management agreements.
  • Work in partnership with Property Owners and Trustees to meet defined property management objectives.
  • Act as a communication bridge with Trustees, ensuring effective dialogue and prompt responses to Homeowner inquiries within 24 business hours.
  • Negotiate contracts for budgeted services on behalf of the Association as directed or sanctioned by the Board of Trustees.
  • Conduct regular property evaluations, report any concerns to the Board, and participate in vendor meetings on-site as necessary.
  • Prepare client budgets 90 days prior to the fiscal year commencement, ensuring approval 60 days in advance to inform owners of any adjustments.
  • Examine expenditures, review monthly financial reports, and deliver financial summaries highlighting significant issues for clients.
  • Coordinate with client attorneys, auditors, insurance representatives, and carriers, managing essential documentation, claims, and insurance assessments.
  • Review, authorize, and categorize all property invoices monthly.
  • Maintain a dedicated web presence for the Association on the company's platform.
  • Participate in Board and Unit Owner meetings as specified in the Management Contract.
  • Assist the Board of Trustees in enforcing policies, procedures, and issuing warnings for non-compliance.
  • Supervise daily maintenance at each assigned property, collaborating with the Maintenance Director to ensure prompt completion of work orders.
  • Manage significant Capital Projects, facilitating communication among vendors, engineers, and residents, and aiding the Board with budgeting and financing.

Qualifications

  • 2-5 years of experience in property management, with a solid grasp of budgeting, financial reporting, and contract oversight.
  • Availability for emergency support at assigned properties, including on-site presence for major emergencies.
  • Willingness to be on-call and available during weekends.
  • Possession of a valid driver's license and reliable transportation.
  • Exceptional communication and interpersonal skills to effectively engage with clients, vendors, and staff.
  • Strong organizational abilities to manage multiple properties and projects concurrently.
  • Capability to respond to emergencies and be on-call as required.
  • Commitment to obtaining and maintaining professional designations (CAI, CMCA, AMS, PCAM).
  • Familiarity with relevant property management software.

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