Residential Property Supervisor

3 weeks ago

Holliston, Massachusetts, United States Brigs, LLC Full time

Job Type

Full-time

Position Overview

The Community Association Manager will collaborate closely with the Client Board of Trustees to formulate, execute, and monitor property management objectives for each designated property. This role necessitates a proactive approach to service quality, enhancing client satisfaction, leading a team, and fostering cooperation with client Boards. The Manager will engage in a collaborative business model, consistently aiming to elevate organizational morale.

Key Responsibilities

  • Oversee and assess the daily management of assigned properties, ensuring adherence to management agreements.
  • Work in partnership with Property Owners and Trustees to fulfill specific property management objectives.
  • Act as a liaison with Trustees, guaranteeing effective communication and prompt responses to Homeowner inquiries within 24 business hours.
  • Negotiate contracts for budgeted services on behalf of the Association as directed or sanctioned by the Board of Trustees.
  • Conduct regular property evaluations, report any concerns to the Board, and participate in vendor meetings on-site as necessary.
  • Prepare client budgets 90 days prior to the fiscal year commencement, ensuring approval 60 days in advance to inform owners of any increases.
  • Analyze expenditures, review monthly financial reports, and provide financial summaries highlighting critical issues for clients.
  • Coordinate with client attorneys, auditors, insurance agents, and carriers, managing essential documentation, claims, and insurance assessments.
  • Review, authorize, and categorize all property payables on a monthly basis.
  • Maintain a dedicated web page for the Association on the company's platform.
  • Participate in Board and Unit Owner meetings as specified in the Management Contract.
  • Assist the Board of Trustees in enforcing policies, procedures, and issuing warnings for non-compliance.
  • Supervise daily maintenance at each assigned property, collaborating with the Maintenance Director to ensure timely completion of work orders.
  • Manage significant Capital Projects, facilitating communication between vendors, engineers, and residents, and assisting the Board with budgeting and financing.
Qualifications
  • 2-5 years of experience in property management, with a solid understanding of budgeting, financial reporting, and contract management.
  • Availability for emergency support at assigned properties, including on-site presence for major emergencies.
  • Willingness to be on-call and available on weekends.
  • Possession of a valid driver's license and reliable transportation.
  • Exceptional communication and interpersonal skills to effectively engage with clients, vendors, and staff.
  • Strong organizational abilities to manage multiple properties and projects concurrently.
  • Capability to respond to emergencies and be on-call as required.
  • Commitment to achieving and maintaining professional designations (CAI, CMCA, AMS, PCAM).
  • Familiarity with relevant property management software.
Salary Information

$90,000

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