Restaurant Operations Assistant
6 days ago
Overview
Lucy's Restaurant Group is seeking a highly skilled and experienced Restaurant Operations Assistant to join our team. As a key member of our operations team, you will be responsible for assisting in the day-to-day management of our Quick Service Restaurants (QSRs) located in the Hey Day Market.
Responsibilities
- Leadership and Team Management
- Assist in leading a team of QSR professionals and crew members to ensure compliance with recipe standards, food safety, and sanitation standards.
- Develop and implement strategies to improve team performance and productivity.
- Culinary Operations
- Assist in the planning and production of all menu items to perfect specification.
- Ensure the highest level of food quality, consistency, and presentation.
- Staffing and Scheduling
- Assist in scheduling team members to meet business demands and track team member time and attendance.
- Manage staffing levels to ensure guest service, operational needs, and financial objectives are met.
- Inventory Management
- Estimate production needs and communicate with the crew team.
- Manage inventory levels, including ordering, receiving, and storage.
- Quality Control and Assurance
- Ensure compliance with food handling and sanitation standards.
- Conduct regular quality control checks to ensure high standards are met.
- Communication and Teamwork
- Develop and maintain open, collaborative relationships with team members, management, and other stakeholders.
- Communicate effectively to ensure seamless operations and resolve any issues that may arise.
Requirements
- Education and Experience
- Post-secondary diploma or degree in a field related to the hospitality industry.
- 2 years of experience in a comparable position, or an equivalent combination of education and experience.
- Skills and Qualifications
- Strong leadership and strategic planning skills.
- Proven achievements in optimizing guest and team member engagement and financial performance.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize demands.
Preferred Qualifications
- ServSafe certification.
- Culinary arts degree.
Benefits
- Competitive compensation and benefits package.
- Opportunity to work in a vibrant and fast-paced environment.
- Chance to make a difference in the community.
Work Environment
Lucy's Restaurant Group is an equal opportunity employer. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
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