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Restaurant Operations Manager

2 months ago

Auburn, Alabama, United States Subway Full time

About the Role:

The Restaurant Operations Manager will be responsible for overseeing the day-to-day operations of a Subway restaurant. This includes ensuring that all aspects of the business are running smoothly, efficiently, and in accordance with company standards.

Main Responsibilities:

  • Guest Experience: Provide exceptional customer service to ensure a positive experience for all guests.
  • Food Preparation and Service: Ensure that high-quality food is prepared and served to guests in a timely manner.
  • Restaurant Maintenance: Maintain a clean and safe environment for guests and employees.
  • Inventory and Financial Management: Manage inventory levels, control costs, and maintain accurate financial records.
  • Marketing and Promotion: Coordinate local marketing initiatives, including community outreach and promotional events.
  • Staff Management: Recruit, train, and develop a high-performing team of employees.
  • Safety and Security: Maintain a safe and secure environment for guests and employees.

Key Responsibilities:

  • Recruitment and Development: Identify and recruit top talent, and provide ongoing training and development opportunities.
  • Safety and Security Protocols: Ensure that all safety and security protocols are followed, including adherence to local and national health and food safety codes.
  • Business Analysis: Analyze business records to identify areas for improvement and implement strategies to increase sales.
  • Marketing and Promotion: Support local and national marketing initiatives, and ensure that the restaurant is prepared for new marketing campaigns.
  • Special Events: Plan and execute special events and promotions to drive sales and increase customer engagement.

Benefits:

  • Brand Partnership Discounts: Enjoy discounts on Subway products and services.
  • Scholarship Opportunities: Pursue higher education through Subway's scholarship program.
  • University Course Credits: Earn university course credits through Subway's partnership with educational institutions.
  • Hands-on Career Experience: Gain valuable experience in the restaurant industry.

Requirements:

  • Education: High school diploma or equivalent, with a college degree preferred.
  • Experience: A minimum of 2 years of experience in a restaurant environment, with experience in supervising and training staff.
  • Essential Functions: Excellent communication skills, computer knowledge, and a valid driver's license.
  • Physical Demands: Ability to work in a fast-paced environment, lift up to 30 pounds, and stand for long periods.